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Amy - The Tonic's avatar

In 2020, when I was experiencing a bizarre, prolonged mystery illness a few months after a suspected COVID infection, my PCP of 10 years took basic bloodwork, gave me a chest X-Ray, and declared me “perfectly healthy,” despite what I was telling her about intractable fatigue, inability to catch my breath, and motor coordination issues. She threw up her hands and said she didn’t know what to tell me. She looked up 2018 notes from a neurologist in the same practice and read them to me. I said, “yeah, but it’s 2020 now. Those results are two years old. Do you think what I’m experiencing could be a result of the virus?” Her response: “Amy, your guess is as good as mine,” with a tone of annoyed frustration at me.

I decided right then and there that I was leaving her. And I did. Many months later, when we finally had a name for long COVID, I wrote to her in the portal to tell her that I had left and why. She got defensive, saying she only had my best interests at heart and also that she referred me to a neurologist (which was wrong; all she did was read me a past neurologist’s notes from 2018). I implored her to do better for patients in the future.

Incidentally, I had a few specialists in the summer of 2020 run all the tests in their arsenal before saying to me, “I’m sorry you’re going through this. Unfortunately we just don’t know enough at this time.” THAT is how it’s done. Compassion combined with honesty. I thanked them and while I was still suffering, I at least felt believed and seen.

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Steve Fifield's avatar

I went to see my doctor after three or four episodes of what I thought was pretty bad pain. I had a number of associated symptoms that I also explained clearly.

My doctor, who herself suffered from IBS, explained to me that my conditions were extremely common. She asked me to look up details of the “Fodmap” diet and to try to stick with it for at least a couple of months before returning.

My son visited me that weekend, me on my new high-fat low-carb diet of rice crackers and soft cheese.

It was Father’s Day, so he took me to his favourite Sushi restaurant which was perfect as what I enjoy most is seeing him happy. We went for a walk after but the pain began and we came home earlier than planned.

I had my face head down in a pillow and I was screaming “this isn’t right” when he ran upstairs and said “you have to call an ambulance”. I laughed but he convinced me to drive to A&E.

I was fast tracked due to some obvious symptoms, and my bloods came back scary. Off the scale. Even the doctor looked pale.

Turns out that Pancreatitis is serious. The pain goes all the way to 10 and then you pass out, which happened many times. Many people at this late stage don’t get a second chance, but my son made a difference. He convinced me my GP was wrong.

The original four symptoms at my GP appointment:

- Extreme pain;

- Sudden weight loss;

- Itching palms and feet;

- Jaundiced skin;

- Peeing something that looked like cola.

I’m still not quite sure how much Negligence overlaps with Gaslighting but patients are being mistreated by one or the other daily.

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